Privacy Policy

1. Information We Collect

10-8 Video Systems, LLC ("we," "our," or "us") collects information that you provide directly to us when you:

• Request a quote or product information
• Contact our support team
• Submit warranty or service requests
• Subscribe to our newsletter or updates
• Upload video content through our portal

This information may include your name, email address, phone number, agency name, shipping address, and any other information you choose to provide.

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our products and services
• Process and fulfill your orders and requests
• Respond to your inquiries and provide customer support
• Send you technical updates, product information, and marketing communications (with your consent)
• Comply with legal obligations and protect our rights

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our business (under strict confidentiality agreements)
• When required by law or to respond to legal process
• To protect the rights, property, or safety of 10-8 Video Systems, our customers, or others
• In connection with a business transfer (merger, acquisition, etc.)

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

• Access and receive a copy of your personal information
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information
• Opt-out of marketing communications at any time

To exercise these rights, please contact us at [email protected] or call 1-931-297-2292.

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your experience, analyze site usage, and assist in our marketing efforts. You can control cookie preferences through your browser settings.

7. Law Enforcement and Government Customers

For law enforcement and government agency customers, we maintain strict confidentiality and comply with all applicable regulations regarding the handling of sensitive information and evidence data.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us: