Terms of Service

1. Acceptance of Terms

By accessing and using the 10-8 Video Systems website and purchasing our products, you accept and agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our website or services.

2. Products and Services

10-8 Video Systems, LLC ("we," "our," or "us") provides law enforcement video systems, body cameras, in-car video systems, and related equipment and services. All products are sold subject to:

• Our standard warranty terms (3-year parts warranty on Arsenal systems)
• Product specifications as described at time of purchase
• Compliance with applicable laws and regulations

3. Pricing and Payment

All prices are subject to change without notice. Quotes are valid for 30 days unless otherwise specified. Payment terms are as agreed upon in your purchase order or contract. We accept purchase orders from qualified government and law enforcement agencies.

4. No Contracts, No Monthly Fees

Our products are sold with no mandatory contracts or monthly subscription fees. You own your equipment outright. Optional support and maintenance services may be available for purchase separately.

5. Warranty and Returns

Arsenal systems include a 3-year parts warranty. Warranty terms are detailed in your product documentation. Returns and exchanges are subject to our return policy, which will be provided with your purchase.

For warranty claims, please contact our support team at [email protected] or 1-931-297-2292.

6. Use of Products

Our products are designed for law enforcement and government use. You agree to:

• Use products in compliance with all applicable laws and regulations
• Maintain proper chain of custody for evidence data
• Follow all installation and operation guidelines provided
• Not modify or tamper with products in ways that void warranty

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of 10-8 Video Systems, LLC and is protected by copyright and trademark laws. You may not reproduce, distribute, or create derivative works without our written permission.

8. Limitation of Liability

To the maximum extent permitted by law, 10-8 Video Systems, LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services. Our total liability shall not exceed the purchase price of the product in question.

9. Indemnification

You agree to indemnify and hold harmless 10-8 Video Systems, LLC from any claims, damages, losses, or expenses arising from your use of our products, violation of these terms, or infringement of any rights of another.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of Tennessee, without regard to its conflict of law provisions.

11. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to this page. Your continued use of our website or services after changes constitutes acceptance of the modified terms.

12. Contact Information